October 1st, 2024 by admin
In today's fast-paced business world, effective communication is more crucial than ever before. Companies need to stay connected with employees, clients, and partners across multiple channels and devices. Enter UCaaS, or Unified Communications as a...
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Tags: communication, services, solutions
Posted in: Communications
September 16th, 2024 by admin
In today's hyper-connected digital age, customer expectations for fast, convenient, and personalized service have never been higher. Customers expect to be able to reach companies through whichever channel is most convenient for them at that moment...
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Tags: communication, contact centers, services
Posted in: Communications
August 6th, 2024 by admin
In the age of the customer, businesses are under immense pressure to deliver exceptional experiences that meet the ever-increasing expectations of their clients. Gone are the days when companies could operate in silos, with departments functioning...
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Tags: cloud computing, cloud, communication
Posted in: Communications, Cloud Solutions
June 6th, 2024 by Les Royce
In today's fiercely competitive business landscape, providing exceptional customer service has become a paramount factor for success. Companies that prioritize delivering outstanding experiences to their customers gain a significant competitive advantage,...
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Tags: collaboration, communication, help desk
Posted in: Communications
February 1st, 2024 by Les Royce
Staying connected is not optional. Unified Communications as a Service (UCaaS) has emerged as a transformative solution, offering a comprehensive suite of tools to streamline communication, enhance collaboration, and elevate the overall efficiency...
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Tags: solutions, UCaaS, unified communications
Posted in: Communications
September 9th, 2023 by admin
Position in the Marketplace RingCentral is a Gartner Magic Quadrant Leader for 8 years running.
Because of their leadership position, RC has the resources and wherewithal to make the necessary research
and development investments necessary to remain...
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Tags: communication, productivity, sustainability
Posted in: Communications
July 3rd, 2023 by admin
Effective communication lies at the heart of every successful business in today's fast-paced and interconnected world. Whether it's collaborating with team members, engaging customers, or streamlining operations, the ability to communicate...
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Tags: communication, productivity, unified communications
Posted in: Communications
September 9th, 2022 by Van Ausdall & Farrar
The internet changed nearly everything about the way people do business, including real estate. As many of the processes involved in buying a home occur online, real estate companies and their respective agents must adapt to this quickly-evolving marketplace....
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Tags: industries
Posted in: Insights from VAF Blog, Communications, Print, Process
October 25th, 2021 by Van Ausdall & Farrar
Since the dawn of the information age, delivering a high-quality customer experience has been vital to the success of an organization. Without it, your business will not survive in this hyper-competitive global marketplace. But now, delivering a great...
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Tags: collaboration, contact centers, COVID, Microsoft, Zoom
Posted in: Insights from VAF Blog, Communications
September 2nd, 2021 by Van Ausdall & Farrar
Efficient and effective communication is the backbone of any successful business. From phone calls, video calls, SMS and chat, your employees must have ways to properly communicate with one another, and most importantly, with your clients. But with so...
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Tags: 8x8, collaboration, cost savings, Mitel, remote workforce, unified communications, VAF partners
Posted in: Insights from VAF Blog, Communications
April 29th, 2020 by Trent Smith
THE CURRENT STATE OF THE COVID-19 PANDEMIC IN INDIANA AND WHY IT WILL ALTER THE TRAJECTORY OF HOOSIER BUSINESSES FOREVER
Indiana Governor Eric Holcomb announced that he will decide some time this week whether to extend Indiana’s stay at home order, and...
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Tags: COVID
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 24th, 2020 by Guillermo Fernandez
Many of us have done it. We heard the stories of hackers snooping into our lives by connecting into our meagerly prepared home networks, to view and intimidate our families through our computer, doorbell or security camera. So, we added a little piece...
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Tags: collaboration, COVID, Microsoft, mobile devices, Zoom
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 18th, 2020 by Guillermo Fernandez
As many of us are working from home these days, sooner or later you’ll find the need to scan a document and send it to someone at another location (I’m guessing most of you do not have fax machines in your house). If you’re like me, you’ve likely used...
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Tags: document management, mobile devices
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 18th, 2020 by Guillermo Fernandez
As a larger percentage of knowledge workers are working from home due to the Coronavirus, I am receiving many how-to's about conference calls and other forms of collaboration. Many people are unaware that their Office 365 subscription gives them access...
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Tags: collaboration, COVID, Microsoft, remote workforce
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 11th, 2020 by Kent Lemley
Many organizations are starting to develop strategies that maintain business continuity while taking precautions to limit the spread of COVID-19. Some organizations are forced with making a choice between employee health and on-going operations. Twenty...
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Tags: 8x8, cloud computing, COVID, data backup and recovery, Microsoft, Mitel, remote workforce, VAF partners
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
November 21st, 2019 by Trent Smith
Van Ausdall & Farrar was honored to attend Mitel’s Top 40 Summit, held last week in Mesa, Arizona.
During the jam-packed 3-day event, Mitel leadership outlined Mitel’s road map and strategic vision. Mitel leadership that addressed the leading partners...
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Tags: Amazon Web Services (AWS), cloud computing, Google, Mitel, unified communications, VAF partners
Posted in: Insights from VAF Blog, Communications, Business Telephones
September 17th, 2019 by Trent Smith
Communication. It’s the lifeblood of virtually every organization. We all have different communication patterns. Voice calls, email, text, chat, web conferencing, team collaboration and even fax make up most forms of communication that we all use in varying...
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Tags: 8x8, HIPAA, Mitel, networks, unified communications, VAF partners
Posted in: Insights from VAF Blog, Communications
April 18th, 2018 by Kent Lemley
THE CONVERGED COMMUNICATIONS GROUP (CCG) OF VAN AUSDALL & FARRAR IS OFFICIALLY AN AUTHORIZED CHANNEL PARTNER FOR EXTREME NETWORKS.
Extreme Networks is a publicly traded company (NASDAQ: EXTR) headquartered in San Jose, California and founded in 1996....
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Tags: Avaya, firewalls, Fortinet, VAF partners
Posted in: Communications
April 26th, 2017 by Trent Smith
TOP 5 REASONS TO SWITCH TO A CLOUD PHONE SYSTEM
A company’s phone system is often an integral tool in the pursuit of business. It, along with other methods of communication, connect the company to its customers. So, it is vital to keep the business phones...
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Tags: collaboration, ShoreTel, unified communications, VAF partners
Posted in: Insights from VAF Blog, Communications, Cloud Solutions
October 10th, 2016 by Kent Lemley
Despite all of our investments in firewalls, universal threat appliances, anti-virus software, somewhere down the road a critical threat may find its way onto your internal network. Since internal network architecture is generally flat and un-secured,...
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Tags: firewalls, Fortinet, networks, VAF partners
Posted in: Communications, Cybersecurity
July 20th, 2016 by Trent Smith
Business phone systems traditionally haven’t been considered much beyond their ability to connect callers. For most businesses, telecom is a line item on an expense budget—no thought is given to how the technology actually can help improve your company’s...
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Tags: collaboration, ShoreTel, unified communications, VAF partners
Posted in: Insights from VAF Blog, Communications
July 18th, 2016 by Trent Smith
ShoreTel brings a fundamentally different approach to phone system technology. We focus on your most important assets—your people and their goals—and remove impediments to free flowing communications so your team can focus on relationships, ideas and...
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Tags: cloud computing, cost savings, ShoreTel, VAF partners
Posted in: Insights from VAF Blog, Communications, Business Telephones
June 29th, 2016 by Trent Smith
Collaboration tools have helped companies expand well beyond the four walls of their office, giving employees free rein to work anywhere and promoting the idea of a virtual workforce.
But what companies gain in expanded reach and productivity increases...
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Tags: collaboration, ShoreTel, VAF partners
Posted in: Insights from VAF Blog, Communications