Insights from VAF Blog

The Rise of UCaaS: Transforming Business Communications

October 1st, 2024 by admin

In today's fast-paced business world, effective communication is more crucial than ever before. Companies need to stay connected with employees, clients, and partners across multiple channels and devices. Enter UCaaS, or Unified Communications as a...

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Posted in: Communications

Delivering World-Class Customer Service in Today's Digital Age

September 16th, 2024 by admin

In today's hyper-connected digital age, customer expectations for fast, convenient, and personalized service have never been higher. Customers expect to be able to reach companies through whichever channel is most convenient for them at that moment...

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Posted in: Communications

Unleashing the Power of Unified Cloud Communications

August 6th, 2024 by admin

In the age of the customer, businesses are under immense pressure to deliver exceptional experiences that meet the ever-increasing expectations of their clients. Gone are the days when companies could operate in silos, with departments functioning...

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Posted in: Communications, Cloud Solutions

How Do Contact Centers Improve Customer Service?

June 6th, 2024 by Les Royce

In today's fiercely competitive business landscape, providing exceptional customer service has become a paramount factor for success. Companies that prioritize delivering outstanding experiences to their customers gain a significant competitive advantage,...

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Posted in: Communications

UCaaS: Communication Solutions for the Modern Business

February 1st, 2024 by Les Royce

Staying connected is not optional. Unified Communications as a Service (UCaaS) has emerged as a transformative solution, offering a comprehensive suite of tools to streamline communication, enhance collaboration, and elevate the overall efficiency...

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Posted in: Communications

5 Reasons To Choose RingCentral with Van Ausdall and Farrar

September 9th, 2023 by admin

Position in the Marketplace RingCentral is a Gartner Magic Quadrant Leader for 8 years running. Because of their leadership position, RC has the resources and wherewithal to make the necessary research and development investments necessary to remain...

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Posted in: Communications

How Do Unified Communications Benefit Your Business?

July 3rd, 2023 by admin

Effective communication lies at the heart of every successful business in today's fast-paced and interconnected world. Whether it's collaborating with team members, engaging customers, or streamlining operations, the ability to communicate...

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Posted in: Communications

How Real Estate Technology Solutions Can Improve Your Business’s Performance

September 9th, 2022 by Van Ausdall & Farrar

The internet changed nearly everything about the way people do business, including real estate. As many of the processes involved in buying a home occur online, real estate companies and their respective agents must adapt to this quickly-evolving marketplace....

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Posted in: Insights from VAF Blog, Communications, Print, Process

Delivering a World-Class Customer AND Employee Experience

October 25th, 2021 by Van Ausdall & Farrar

Since the dawn of the information age, delivering a high-quality customer experience has been vital to the success of an organization. Without it, your business will not survive in this hyper-competitive global marketplace. But now, delivering a great...

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Posted in: Insights from VAF Blog, Communications

The Benefits of Unified Communications for Businesses

September 2nd, 2021 by Van Ausdall & Farrar

Efficient and effective communication is the backbone of any successful business. From phone calls, video calls, SMS and chat, your employees must have ways to properly communicate with one another, and most importantly, with your clients. But with so...

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Posted in: Insights from VAF Blog, Communications

The Current State of the COVID-19 Pandemic in Indiana

April 29th, 2020 by Trent Smith

THE CURRENT STATE OF THE COVID-19 PANDEMIC IN INDIANA AND WHY IT WILL ALTER THE TRAJECTORY OF HOOSIER BUSINESSES FOREVER Indiana Governor Eric Holcomb announced that he will decide some time this week whether to extend Indiana’s stay at home order, and...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Across the Nation Workers are taking the Tape off their Webcam due to another Virus

March 24th, 2020 by Guillermo Fernandez

Many of us have done it. We heard the stories of hackers snooping into our lives by connecting into our meagerly prepared home networks, to view and intimidate our families through our computer, doorbell or security camera. So, we added a little piece...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Scan Documents with your i-Phone

March 18th, 2020 by Guillermo Fernandez

As many of us are working from home these days, sooner or later you’ll find the need to scan a document and send it to someone at another location (I’m guessing most of you do not have fax machines in your house). If you’re like me, you’ve likely used...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Audio and Video Conferencing for At-home Workers

March 18th, 2020 by Guillermo Fernandez

As a larger percentage of knowledge workers are working from home due to the Coronavirus, I am receiving many how-to's about conference calls and other forms of collaboration. Many people are unaware that their Office 365 subscription gives them access...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

The Solution to Business Continuity during Coronavirus (COVID-19) Spread

March 11th, 2020 by Kent Lemley

Many organizations are starting to develop strategies that maintain business continuity while taking precautions to limit the spread of COVID-19. Some organizations are forced with making a choice between employee health and on-going operations. Twenty...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Van Ausdall & Farrar Attends Mitel Top 40 Summit

November 21st, 2019 by Trent Smith

Van Ausdall & Farrar was honored to attend Mitel’s Top 40 Summit, held last week in Mesa, Arizona. During the jam-packed 3-day event, Mitel leadership outlined Mitel’s road map and strategic vision. Mitel leadership that addressed the leading partners...

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Posted in: Insights from VAF Blog, Communications, Business Telephones

Unified Communications as a Service (UCaaS) – The Power, Flexibility and Resiliency of Cloud Communications

September 17th, 2019 by Trent Smith

Communication. It’s the lifeblood of virtually every organization. We all have different communication patterns. Voice calls, email, text, chat, web conferencing, team collaboration and even fax make up most forms of communication that we all use in varying...

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Posted in: Insights from VAF Blog, Communications

VA&F Goes EXTREME to Meet Customer Networking Demand

April 18th, 2018 by Kent Lemley

THE CONVERGED COMMUNICATIONS GROUP (CCG) OF VAN AUSDALL & FARRAR IS OFFICIALLY AN AUTHORIZED CHANNEL PARTNER FOR EXTREME NETWORKS. Extreme Networks is a publicly traded company (NASDAQ: EXTR) headquartered in San Jose, California and founded in 1996....

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Posted in: Communications

Is it Time to Switch to a Cloud Phone System?

April 26th, 2017 by Trent Smith

TOP 5 REASONS TO SWITCH TO A CLOUD PHONE SYSTEM A company’s phone system is often an integral tool in the pursuit of business. It, along with other methods of communication, connect the company to its customers. So, it is vital to keep the business phones...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions

Success, Threat, and Loss “The Drama of Network Communications”

October 10th, 2016 by Kent Lemley

Despite all of our investments in firewalls, universal threat appliances, anti-virus software, somewhere down the road a critical threat may find its way onto your internal network. Since internal network architecture is generally flat and un-secured,...

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Posted in: Communications, Cybersecurity

Communication, Collaboration, Control; the Keys to an Effective Business Phone System

July 20th, 2016 by Trent Smith

Business phone systems traditionally haven’t been considered much beyond their ability to connect callers. For most businesses, telecom is a line item on an expense budget—no thought is given to how the technology actually can help improve your company’s...

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Posted in: Insights from VAF Blog, Communications

ShoreTel Connect Cloud Is More than Just a “Phone System”

July 18th, 2016 by Trent Smith

ShoreTel brings a fundamentally different approach to phone system technology. We focus on your most important assets—your people and their goals—and remove impediments to free flowing communications so your team can focus on relationships, ideas and...

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Posted in: Insights from VAF Blog, Communications, Business Telephones

3 Best Practices in Using Collaboration Apps

June 29th, 2016 by Trent Smith

Collaboration tools have helped companies expand well beyond the four walls of their office, giving employees free rein to work anywhere and promoting the idea of a virtual workforce. But what companies gain in expanded reach and productivity increases...

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Posted in: Insights from VAF Blog, Communications