Insights from VAF Blog

Email Phishing and Spoofing Are Serious Threats to Your Business

September 23rd, 2019 by Guillermo Fernandez

Once upon a time not too long ago, fishing and spoofing were enjoyable activities. Relaxation; fresh air and fresh seafood; a friendly prank for fun; a few laughs with friends. Then electronic communications like email, texting, and emojis took over our...

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Posted in: Insights from VAF Blog, Data Security & Compliance Solutions, Information, Training, Cybersecurity

Leveraging New Technology for Robust Contact Center Operations

December 3rd, 2016 by Trent Smith

VAF talks with Steve McElderry, director of product management for contact center at ShoreTel, about emerging trends that are revolutionizing contact center operations. Contact centers serve the touch point of connection between a company and its customers....

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Posted in: Insights from VAF Blog, Managed IT Solutions, Business Telephones

I Still Haven’t Found What I’m Looking for…

April 24th, 2016 by Guillermo Fernandez

With apologies to U2 for borrowing their lyric. We’re all aware of the statistics. Data is proliferating. Gartner predicts that the number of connected devices will eclipse 32 billion by 2020. It’s not just computers and smartphones creating and storing...

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Posted in: Insights from VAF Blog

Tips for Navigating your Email Safely

April 11th, 2016 by Guillermo Fernandez

Email has become a de facto method of communication for businesses and individuals alike.  Trusting all email, however, can be a big mistake.  Here is a quick read that will help you determine which emails you can open and which you should delete! Phishing...

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Posted in: Insights from VAF Blog