October 25th, 2021 by Van Ausdall & Farrar
Since the dawn of the information age, delivering a high-quality customer experience has been vital to the success of an organization. Without it, your business will not survive in this hyper-competitive global marketplace. But now, delivering a great...
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Tags: collaboration, contact centers, COVID, Microsoft, Zoom
Posted in: Insights from VAF Blog, Communications
August 4th, 2020 by Ashlee Colliver
After being closed for months or working remotely you, as business leaders are eager to reopen your business successfully and securely, but the questions are how? Before we can offer a solution on how to securely open your business, we need to decide...
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Tags: COVID, HIPAA
Posted in: Insights from VAF Blog, Data Security & Compliance Solutions, Information, Process
April 29th, 2020 by Trent Smith
THE CURRENT STATE OF THE COVID-19 PANDEMIC IN INDIANA AND WHY IT WILL ALTER THE TRAJECTORY OF HOOSIER BUSINESSES FOREVER
Indiana Governor Eric Holcomb announced that he will decide some time this week whether to extend Indiana’s stay at home order, and...
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Tags: COVID
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 24th, 2020 by Guillermo Fernandez
Many of us have done it. We heard the stories of hackers snooping into our lives by connecting into our meagerly prepared home networks, to view and intimidate our families through our computer, doorbell or security camera. So, we added a little piece...
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Tags: collaboration, COVID, Microsoft, mobile devices, Zoom
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 18th, 2020 by Guillermo Fernandez
As a larger percentage of knowledge workers are working from home due to the Coronavirus, I am receiving many how-to's about conference calls and other forms of collaboration. Many people are unaware that their Office 365 subscription gives them access...
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Tags: collaboration, COVID, Microsoft, remote workforce
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 11th, 2020 by Kent Lemley
Many organizations are starting to develop strategies that maintain business continuity while taking precautions to limit the spread of COVID-19. Some organizations are forced with making a choice between employee health and on-going operations. Twenty...
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Tags: 8x8, cloud computing, COVID, data backup and recovery, Microsoft, Mitel, remote workforce, VAF partners
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions