March 6th, 2024 by Les Royce
Disruptions are inevitable in the business world. Whether caused by natural disasters, cyberattacks, or unforeseen technical failures, organizations must be prepared to navigate crises while minimizing downtime and maintaining operations. The cloud...
Posted in: Cloud Solutions
March 4th, 2022 by Van Ausdall & Farrar
Contact centers serve the touch point of connection between a company and its customers. Whereas a call center deals with phone interactions alone, a contact center offers consumers a variety of ways to interact with a company, such as web chat, email...
Posted in: Insights from VAF Blog, Business Telephones
March 24th, 2020 by Guillermo Fernandez
Many of us have done it. We heard the stories of hackers snooping into our lives by connecting into our meagerly prepared home networks, to view and intimidate our families through our computer, doorbell or security camera. So, we added a little piece...
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 18th, 2020 by Guillermo Fernandez
As many of us are working from home these days, sooner or later you’ll find the need to scan a document and send it to someone at another location (I’m guessing most of you do not have fax machines in your house). If you’re like me, you’ve likely used...
Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions
October 22nd, 2019 by Ashlee Colliver
If you’re in charge of corporate IT, you know computers can be tricky to keep secure. When you add in the factor of portability – like when a mobile device is checked out of the office – your challenge grows exponentially. ESSENTIAL LAYERS OF MOBILE DEVICE...
Posted in: Insights from VAF Blog, Data Security & Compliance Solutions, Information, Managed IT Solutions
March 26th, 2019 by Ashlee Colliver
There was a time when those who refused to utilize technology could still thrive in business. That time is certainly over. Small businesses of all shapes and sizes must now embrace technology to maintain operational efficiency and compete in today’s market....
Posted in: Insights from VAF Blog, Data Security & Compliance Solutions
February 23rd, 2017 by Guillermo Fernandez
A company cannot make good decisions without good information and actionable data. Like the blood in our bodies that feeds all our vital organs with life-giving oxygen, so, too, does mission-specific information and actionable data feed the vitality of...
Posted in: Insights from VAF Blog
December 26th, 2016 by Greg Moheban
Twenty-sixteen is a big year for lawyers and mobile technology. Statistically speaking, all lawyers now access work email, perform legal research and communicate with clients or colleagues 1) while away from their offices and 2) using smartphones, laptops...
Posted in: Insights from VAF Blog
December 19th, 2016 by Guillermo Fernandez
Imagine having secure access to complete patient records anywhere, anytime. As a busy healthcare professional, what if… You could access more complete patient information from your mobile device You could capture images, signatures and...
Posted in: Insights from VAF Blog
December 12th, 2016 by Trent Smith
With the introduction of highly-sophisticated smartphones and tablets to the consumer market, a new generation of mobile users has emerged … and they want to enjoy all the advanced capabilities of their new phones at home and at work. The advent of Bring-Your-Own-Device...
Posted in: Insights from VAF Blog
December 3rd, 2016 by Trent Smith
VAF talks with Steve McElderry, director of product management for contact center at ShoreTel, about emerging trends that are revolutionizing contact center operations. Contact centers serve the touch point of connection between a company and its customers....
Posted in: Insights from VAF Blog, Managed IT Solutions, Business Telephones
September 13th, 2016 by Guillermo Fernandez
Growing up, it seemed like we were always taking long family drives to a relative’s house or to see some part of the country that needed to be appreciated. Mind you, these weren’t thirty minute trips to the outlet mall. These were of the 8- or 9-hour...
Posted in: Insights from VAF Blog
May 23rd, 2016 by Trent Smith
Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they want). The result often is an increase in productivity and a more satisfied workforce—a win-win for...
Posted in: Insights from VAF Blog
