Insights from VAF Blog

Delivering a World-Class Customer AND Employee Experience

October 25th, 2021 by Van Ausdall & Farrar

Since the dawn of the information age, delivering a high-quality customer experience has been vital to the success of an organization. Without it, your business will not survive in this hyper-competitive global marketplace. But now, delivering a great...

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Posted in: Insights from VAF Blog, Communications

Across the Nation Workers are taking the Tape off their Webcam due to another Virus

March 24th, 2020 by Guillermo Fernandez

Many of us have done it. We heard the stories of hackers snooping into our lives by connecting into our meagerly prepared home networks, to view and intimidate our families through our computer, doorbell or security camera. So, we added a little piece...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Audio and Video Conferencing for At-home Workers

March 18th, 2020 by Guillermo Fernandez

As a larger percentage of knowledge workers are working from home due to the Coronavirus, I am receiving many how-to's about conference calls and other forms of collaboration. Many people are unaware that their Office 365 subscription gives them access...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

The Solution to Business Continuity during Coronavirus (COVID-19) Spread

March 11th, 2020 by Kent Lemley

Many organizations are starting to develop strategies that maintain business continuity while taking precautions to limit the spread of COVID-19. Some organizations are forced with making a choice between employee health and on-going operations. Twenty...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Email Phishing and Spoofing Are Serious Threats to Your Business

September 23rd, 2019 by Guillermo Fernandez

Once upon a time not too long ago, fishing and spoofing were enjoyable activities. Relaxation; fresh air and fresh seafood; a friendly prank for fun; a few laughs with friends. Then electronic communications like email, texting, and emojis took over our...

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Posted in: Insights from VAF Blog, Data Security & Compliance Solutions, Information, Training, Cybersecurity

Understanding the Meltdown and Spectre Vulnerabilities

January 15th, 2018 by Guillermo Fernandez

As of the date of this post, some manufacturers have recalled updates.  This situation will continue to change.­ This post covers the following: What the Meltdown and Spectre exploits are Who is affected How to avoid problems What are Meltdown...

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Posted in: Data Security & Compliance Solutions, Cybersecurity

WannaCry Ransomware Update from Ricoh

August 3rd, 2017 by Guillermo Fernandez

To continue safe operation of some Ricoh Multifunction Printers, Laser Printers, Production Printers and Printer Controller products which use Microsoft Windows operating system, it is necessary to apply the appropriate Microsoft Windows security patch....

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Posted in: Insights from VAF Blog