Insights from VAF Blog

We Were SD-WAN Before SD-WAN Was Cool

December 26th, 2017 by Kent Lemley

Software defined networks, or SD-WAN, is the latest network infrastructure buzz-word. This is the latest in a long line of marketing terms, such as "Cloud". Can you define "Cloud", really? But, we all know what it means. We also know it's the shiny...

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Posted in: Insights from VAF Blog

Mitel Acquires ShoreTel and Toshiba

October 10th, 2017 by Trent Smith

Van Ausdall & Farrar has been a valued Toshiba phone system partner for over 25 years. It came to a great shock to us when on March 21, 2017, Toshiba notified its customers and dealers that, as part of its continued global restructuring, it would be winding...

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Posted in: Insights from VAF Blog, Business Telephones

VAF Wins a New Certification from Ricoh!

October 6th, 2017 by Guillermo Fernandez

We are proud to announce that Van Ausdall & Farrar has been awarded an important new certification from Ricoh! Winning the RFG Circle of Excellence Certification is a very important milestone in our continued commitment toward excellent customer service....

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WannaCry Ransomware Update from Ricoh

August 3rd, 2017 by Guillermo Fernandez

To continue safe operation of some Ricoh Multifunction Printers, Laser Printers, Production Printers and Printer Controller products which use Microsoft Windows operating system, it is necessary to apply the appropriate Microsoft Windows security patch....

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Van Ausdall & Farrar Receives ShoreTel Gold Status

May 3rd, 2017 by Trent Smith

Van Ausdall & Farrar, Inc. Advances to Gold Level in ShoreTel Champion Partner Program Indianapolis, IN, May 1, 2017 – Van Ausdall & Farrar announced today it has advanced to the Gold level in the ShoreTel® Champion Partner Program. Van Ausdall &...

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What Happens When Ransomware and the Internet of Things Collide?

May 3rd, 2017 by Guillermo Fernandez

In 2016, Ransomware attacks made alarming headlines, affecting every kind of business from hospitals to police stations. Last year, too, hacks of Internet of Things (IoT) devices -home appliances, toys, cars and more, were also making headlines. Many...

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Posted in: Insights from VAF Blog, Cybersecurity

Is it Time to Switch to a Cloud Phone System?

April 26th, 2017 by Trent Smith

TOP 5 REASONS TO SWITCH TO A CLOUD PHONE SYSTEM A company’s phone system is often an integral tool in the pursuit of business. It, along with other methods of communication, connect the company to its customers. So, it is vital to keep the business phones...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions

3 Practices for VIP Customer Service from Contact Centers

April 20th, 2017 by Trent Smith

“CUSTOMERS WHO EXPERIENCE DISGUST, ANGER, OR A FEELING OF NEGLECT DURING A BRAND INTERACTION ARE ABOUT EIGHT TIMES MORE LIKELY NOT TO FORGIVE THAT COMPANY.” –FORRESTER RESEARCH Today’s savvy business is dedicated to giving every one of their...

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Toshiba Announces Operational Changes.

April 10th, 2017 by Trent Smith

TOSHIBA PHONE SYSTEMS MAY BE WINDING DOWN, BUT VA&F IS JUST GETTING STARTED April 7, 2017 — On March 22, 2017, Toshiba America Information Systems announced to their distribution channel and dealer network that they are winding down their marketing, sales...

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Posted in: Insights from VAF Blog, Business Telephones

Make Case Management Work for You

April 10th, 2017 by Guillermo Fernandez

LEADING YOUR COMPANY TO SUCCESS WITH EFFECTIVE CASE MANAGEMENT SOLUTIONS Case management includes everything from the IT help desk to incident tracking to contract management to customer service and more. It’s the kind of work that directly affects your...

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Technology Number Three, After Process & Planning

March 22nd, 2017 by Guillermo Fernandez

ONLY WHEN THAT YOU HAVE THE WHO, WHAT, WHERE, WHEN, WHY AND HOW IS IT TIME TO TALK TECHNOLOGY If you’re managing a modern office, it’s so easy to be seduced by new technology. There are lots of cool technologies out there -like systems that implement...

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Posted in: Insights from VAF Blog, Managed IT Solutions

Be Less Paper Dependent

March 14th, 2017 by Guillermo Fernandez

Most organizations take one look at their too-full file cabinets or their clutter-filled offices and decide right on the spot, “Let’s work to make this company less paper dependent.” It makes a lot of sense, really – why would anyone want to waste precious...

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Information Plus Data the Vitality of Your Business

February 23rd, 2017 by Guillermo Fernandez

A company cannot make good decisions without good information and actionable data. Like the blood in our bodies that feeds all our vital organs with life-giving oxygen, so, too, does mission-specific information and actionable data feed the vitality of...

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OnBase by Hyland Receives Department of Defense Certification

February 15th, 2017 by Guillermo Fernandez

Accreditation reinforces our partnership with Hyland and our shared commitment to offer our customers a validated, secure records management solution. Hyland, creator of the OnBase information platform, recently received the Department of Defense (DoD)...

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Posted in: Insights from VAF Blog, Data Security & Compliance Solutions

Protect Your Company with IT Business Continuity and Disaster Recovery

February 8th, 2017 by Jeff Jenney

It may look easy on the surface: protecting your assets with IT Business Continuity and Disaster Recovery (BCDR) is as simple as planning, backup, replication and testing. Well, not so fast. Key Drivers for BCDR Before you jump headstrong into a disaster...

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Posted in: Data Security & Compliance Solutions, Information, Managed IT Solutions

Leverage the Power of Unified Communications with IP Telephony Systems

January 31st, 2017 by Trent Smith

As IP telephony evolves, companies are focusing on the next-generation benefits of unified communications. Companies all over the world are enjoying increased network efficiencies from today’s IP telephony. As this technology evolves, a spotlight is shining...

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Posted in: Insights from VAF Blog

Cloud Data Protection by Acronis at Van Ausdall & Farrar, Inc.

January 24th, 2017 by admin

Technological innovation, speed and precision are key factors uniting Van Ausdall & Farrar, Inc. and Acronis We are pleased to announce our new partnership with Acronis, a global leader in hybrid cloud data protection. Acronis sets the...

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Posted in: Cloud Solutions, Data Security & Compliance Solutions, Information

Paperless Workflow for Mortgage Bankers with Document Capture Technology

January 17th, 2017 by Guillermo Fernandez

Mortgage bankers today are faced with processing a tremendous volume of paperwork for each mortgage loan they need to consider. With ever-changing regulations and requirements, the size of standard loan paperwork has increased to 700 pages – and it is...

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Posted in: Insights from VAF Blog

Speech Recognition Solutions for Health Professionals Improve Patient Care

January 10th, 2017 by Greg Moheban

Why are healthcare professionals adopting speech recognition technologies at a much faster growth rate than in the past? Speech recognition has been around for many years, yet right now, the hospital IT market is really taking notice. Why? Many healthcare...

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Posted in: Insights from VAF Blog

The Challenge of Big Document Analytics

January 3rd, 2017 by Guillermo Fernandez

The concept of utilizing capture technology for analytics and data discovery is relatively new. “There is a dichotomy in the perceived value of corporate information,” says Tim Dubes, Vice President of Marketing at Ephesoft, Inc., a VAF partner that provides...

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Posted in: Insights from VAF Blog