October 10th, 2017 by Trent Smith
Van Ausdall & Farrar has been a valued Toshiba phone system partner for over 25 years. It came to a great shock to us when on March 21, 2017, Toshiba notified its customers and dealers that, as part of its continued global restructuring, it would be winding...
Posted in: Insights from VAF Blog, Business Telephones
May 3rd, 2017 by Trent Smith
Van Ausdall & Farrar, Inc. Advances to Gold Level in ShoreTel Champion Partner Program Indianapolis, IN, May 1, 2017 – Van Ausdall & Farrar announced today it has advanced to the Gold level in the ShoreTel® Champion Partner Program. Van Ausdall &...
Posted in: Insights from VAF Blog
April 26th, 2017 by Trent Smith
TOP 5 REASONS TO SWITCH TO A CLOUD PHONE SYSTEM A company’s phone system is often an integral tool in the pursuit of business. It, along with other methods of communication, connect the company to its customers. So, it is vital to keep the business phones...
Posted in: Insights from VAF Blog, Communications, Cloud Solutions
April 20th, 2017 by Trent Smith
“CUSTOMERS WHO EXPERIENCE DISGUST, ANGER, OR A FEELING OF NEGLECT DURING A BRAND INTERACTION ARE ABOUT EIGHT TIMES MORE LIKELY NOT TO FORGIVE THAT COMPANY.” –FORRESTER RESEARCH Today’s savvy business is dedicated to giving every one of their...
Posted in: Insights from VAF Blog
January 31st, 2017 by Trent Smith
As IP telephony evolves, companies are focusing on the next-generation benefits of unified communications. Companies all over the world are enjoying increased network efficiencies from today’s IP telephony. As this technology evolves, a spotlight is shining...
Posted in: Insights from VAF Blog
December 12th, 2016 by Trent Smith
With the introduction of highly-sophisticated smartphones and tablets to the consumer market, a new generation of mobile users has emerged … and they want to enjoy all the advanced capabilities of their new phones at home and at work. The advent of Bring-Your-Own-Device...
Posted in: Insights from VAF Blog
December 3rd, 2016 by Trent Smith
VAF talks with Steve McElderry, director of product management for contact center at ShoreTel, about emerging trends that are revolutionizing contact center operations. Contact centers serve the touch point of connection between a company and its customers....
Posted in: Insights from VAF Blog, Managed IT Solutions, Business Telephones
July 20th, 2016 by Trent Smith
Business phone systems traditionally haven’t been considered much beyond their ability to connect callers. For most businesses, telecom is a line item on an expense budget—no thought is given to how the technology actually can help improve your company’s...
Posted in: Insights from VAF Blog, Communications
July 18th, 2016 by Trent Smith
ShoreTel brings a fundamentally different approach to phone system technology. We focus on your most important assets—your people and their goals—and remove impediments to free flowing communications so your team can focus on relationships, ideas and...
Posted in: Insights from VAF Blog, Communications, Business Telephones
July 6th, 2016 by Trent Smith
Smart businesses everywhere have embraced the cloud as a cost-effective alternative to CapEx spending with on-premises hardware and software. For SMBs in particular, the cloud enables enterprise-level functionality without the associated price tag. As...
Posted in: Insights from VAF Blog
June 29th, 2016 by Trent Smith
Collaboration tools have helped companies expand well beyond the four walls of their office, giving employees free rein to work anywhere and promoting the idea of a virtual workforce. But what companies gain in expanded reach and productivity increases...
Posted in: Insights from VAF Blog, Communications
June 15th, 2016 by Trent Smith
Every business, regardless of size or focus, relies on its communications system. Without a reliable phone system, the critical interaction between employee and customer can’t happen, which means your business won’t grow and thrive. Just as important...
Posted in: Information
May 16th, 2016 by Trent Smith
Your employees want to be productive no matter where they are. Cloud communications can help them be more productive, at a price that won’t break your budget. Take a look at how your employees are working—chances are, a good number of them are mobile,...
Posted in: Insights from VAF Blog
