Insights from VAF Blog

Celebrating Van Ausdall & Farrar's 110th Anniversary: A Legacy of Innovation and Excellence

June 21st, 2024 by admin

In the world of business, longevity is a testament to resilience, adaptability, and an unwavering commitment to excellence. Few companies have the privilege of reaching a centennial milestone, and even fewer can boast a rich history spanning over a century....

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Posted in: Information

How Do Contact Centers Improve Customer Service?

June 6th, 2024 by Les Royce

In today's fiercely competitive business landscape, providing exceptional customer service has become a paramount factor for success. Companies that prioritize delivering outstanding experiences to their customers gain a significant competitive advantage,...

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Posted in: Communications

Van Ausdall & Farrar, Inc. Invited to Attend Top Technology Event of the Year

April 5th, 2024 by Les Royce

Leading MTSP to Collaborate with Industry Thought Leaders at Technology Assurance Group’s 23rd Annual Convention INDIANAPOLIS, IN ‐ Van Ausdall & Farrar Inc., a leading managed technology services provider, has received an exclusive invitation to...

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Posted in: Press Release

Van Ausdall and Farrar, Inc. is Now a Qualified Ricoh ProVision Dealer Partner

January 17th, 2024 by Les Royce

Van Ausdall & Farrar is proud to announce that we've are now a qualified ProVision Dealer for Ricoh! We're honored to be recognized by Ricoh for our efforts and to partner with such a prestigious company. For those who don't know, to be a ProVision...

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Posted in: Information

Van Ausdall & Farrar, Inc. in Top 7% of All Mitel Dealers for 6th Year in a Row

July 12th, 2023 by admin

Leading Managed Technology Services Provider Awarded for Superb Technical Capacity & Strong Customer Experience Van Ausdall & Farrar, Inc., a leading managed technology services provider (MTSP), proudly announced today that the company has earned Mitel...

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Posted in: Insights from VAF Blog

Van Ausdall & Farrar, Inc. Recognized as Top 1% Gold Partner out of 15,000+ Other Companies

July 11th, 2023 by admin

Leading Managed Technology Services Provider Stands Out Amongst the Competition by Focusing on Helping Customers Navigate the Cloud & Hybrid Workplaces Van Ausdall & Farrar, Inc., a leading managed technology services provider (MTSP), proudly announced...

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Posted in: Insights from VAF Blog

The Benefits of Cloud VoIP Systems

April 28th, 2023 by admin

Cloud VoIP systems are in demand these days because of the many benefits that they have to offer businesses. There are a multitude of reasons why you should consider getting cloud VoIP solutions for your business since they can transform your organization....

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Posted in: Cloud Solutions

Delivering a World-Class Customer AND Employee Experience

October 25th, 2021 by Van Ausdall & Farrar

Since the dawn of the information age, delivering a high-quality customer experience has been vital to the success of an organization. Without it, your business will not survive in this hyper-competitive global marketplace. But now, delivering a great...

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Posted in: Insights from VAF Blog, Communications

How to Prepare Your Content for a New Enterprise Content Management System

September 2nd, 2021 by Brian Courtney

The benefits of an enterprise content management (ECM) solution include improved control of corporate data, greater protection of proprietary information, as well as making business data actionable. An effective enterprise content management system strategy...

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Posted in: Insights from VAF Blog, Process

The Benefits of Unified Communications for Businesses

September 2nd, 2021 by Van Ausdall & Farrar

Efficient and effective communication is the backbone of any successful business. From phone calls, video calls, SMS and chat, your employees must have ways to properly communicate with one another, and most importantly, with your clients. But with so...

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Posted in: Insights from VAF Blog, Communications

Across the Nation Workers are taking the Tape off their Webcam due to another Virus

March 24th, 2020 by Guillermo Fernandez

Many of us have done it. We heard the stories of hackers snooping into our lives by connecting into our meagerly prepared home networks, to view and intimidate our families through our computer, doorbell or security camera. So, we added a little piece...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Audio and Video Conferencing for At-home Workers

March 18th, 2020 by Guillermo Fernandez

As a larger percentage of knowledge workers are working from home due to the Coronavirus, I am receiving many how-to's about conference calls and other forms of collaboration. Many people are unaware that their Office 365 subscription gives them access...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions, Data Security & Compliance Solutions, Information, Managed IT Solutions

Van Ausdall & Farrar Receives ShoreTel Gold Status

May 3rd, 2017 by Trent Smith

Van Ausdall & Farrar, Inc. Advances to Gold Level in ShoreTel Champion Partner Program Indianapolis, IN, May 1, 2017 – Van Ausdall & Farrar announced today it has advanced to the Gold level in the ShoreTel® Champion Partner Program. Van Ausdall &...

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Posted in: Insights from VAF Blog

Is it Time to Switch to a Cloud Phone System?

April 26th, 2017 by Trent Smith

TOP 5 REASONS TO SWITCH TO A CLOUD PHONE SYSTEM A company’s phone system is often an integral tool in the pursuit of business. It, along with other methods of communication, connect the company to its customers. So, it is vital to keep the business phones...

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Posted in: Insights from VAF Blog, Communications, Cloud Solutions

Information Plus Data the Vitality of Your Business

February 23rd, 2017 by Guillermo Fernandez

A company cannot make good decisions without good information and actionable data. Like the blood in our bodies that feeds all our vital organs with life-giving oxygen, so, too, does mission-specific information and actionable data feed the vitality of...

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Posted in: Insights from VAF Blog

Leveraging New Technology for Robust Contact Center Operations

December 3rd, 2016 by Trent Smith

VAF talks with Steve McElderry, director of product management for contact center at ShoreTel, about emerging trends that are revolutionizing contact center operations. Contact centers serve the touch point of connection between a company and its customers....

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Posted in: Insights from VAF Blog, Managed IT Solutions, Business Telephones

Communication, Collaboration, Control; the Keys to an Effective Business Phone System

July 20th, 2016 by Trent Smith

Business phone systems traditionally haven’t been considered much beyond their ability to connect callers. For most businesses, telecom is a line item on an expense budget—no thought is given to how the technology actually can help improve your company’s...

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Posted in: Insights from VAF Blog, Communications

3 Questions to Ask When Choosing a Cloud Communications Provider

July 6th, 2016 by Trent Smith

Smart businesses everywhere have embraced the cloud as a cost-effective alternative to CapEx spending with on-premises hardware and software. For SMBs in particular, the cloud enables enterprise-level functionality without the associated price tag. As...

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Posted in: Insights from VAF Blog

3 Best Practices in Using Collaboration Apps

June 29th, 2016 by Trent Smith

Collaboration tools have helped companies expand well beyond the four walls of their office, giving employees free rein to work anywhere and promoting the idea of a virtual workforce. But what companies gain in expanded reach and productivity increases...

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Posted in: Insights from VAF Blog, Communications

4 Reasons Why Cloud Communications Should be a Part of Your Disaster Recovery Strategy

June 7th, 2016 by Trent Smith

We all know disaster can strike anytime — a broken water pipe, fire, weather event… all can do damage and wreak havoc on your business. And when time is money, getting your business up and running after a disaster is paramount. Most businesses...

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Posted in: Insights from VAF Blog

Is Your Old PBX System Hindering Your Employees’ Productivity?

May 23rd, 2016 by Trent Smith

Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they want). The result often is an increase in productivity and a more satisfied workforce—a win-win for...

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Posted in: Insights from VAF Blog

Get the Most from Your Communications, in the Cloud

May 16th, 2016 by Trent Smith

Your employees want to be productive no matter where they are. Cloud communications can help them be more productive, at a price that won’t break your budget. Take a look at how your employees are working—chances are, a good number of them are mobile,...

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Posted in: Insights from VAF Blog