case management

To continue safe operation of some Ricoh Multifunction Printers, Laser Printers, Production Printers and Printer Controller products which use Microsoft Windows operating system, it is necessary to apply the appropriate Microsoft Windows security patch.

Ricoh is committed to keeping our products and services as secure as possible and we are actively monitoring the situation and working to ensure that appropriate measures are taken.

Please take a moment  to review the attached document regarding WannaCry and suggested countermeasures.