Copier Service & Repair for Indianapolis Businesses
When your copier or multifunction printer goes down, work stops. Van Ausdall & Farrar has repaired office equipment for Indiana businesses since 1914, and our certified field service technicians are on the road across Indianapolis and central Indiana every day.
Copier Repair, Fast
Our Customer Care Center processes requests Monday through Friday, 7:00am to 5:00pm EST, and responds within 24 hours. Remote connectivity to your equipment means our engineers diagnose many problems before a technician ever rolls a truck — and often fix them without a visit at all.
- Certified Field Service Technicians
- Certified Network & Software Engineers
- Remote diagnostics and connectivity to equipment
- Service and supply requests by phone, email, or website
- Total call process – 25 points of inspection on every visit
Brands We Service
We service and repair Canon, Ricoh, Kyocera, and HP copiers and multifunction printers, along with most other major office equipment brands. If you bought your equipment from another dealer, we can still help.
Preventative Maintenance Plans
Most copier breakdowns are preventable. Our maintenance plans include scheduled 25-point inspections, firmware and security updates, toner and supply replenishment, and remote monitoring that catches small issues before they become downtime. A maintained copier lasts longer, jams less, and costs less per page.
Copier Repair or Replacement?
Not every breakdown deserves a repair. Our technicians give you an honest assessment: if the repair cost approaches the machine’s value, we will tell you — and help you move into a new copier or a lease without missing a beat.
Request Copier Service
Call (317) 634-2913 or toll-free (800) 467-7474, email support@vanausdall.com, or submit a support request online.
Copier Service FAQ
How fast can you repair my copier?
Our Indianapolis-based technicians provide same-day service for most metro-area calls, with remote diagnostics resolving many issues without a visit at all.
What copier brands do you service?
We service Canon, Ricoh, Kyocera, and HP copiers and multifunction printers, as well as most other major office equipment brands.
Do you offer preventative maintenance plans?
Yes. Preventative maintenance plans keep your copier running through its full life with a 25-point inspection on every service call, remote monitoring, and automatic supply replenishment.
Should I repair or replace my copier?
Our technicians assess your equipment honestly. If the repair cost approaches the value of the machine, we will recommend a replacement and can offer new, leased, or pre-owned options.