Indianapolis IT Support
Van Ausdall & Farrar provides Indianapolis IT support for businesses of every size — from help desk answers to on-site engineering, backed by over a century of Indiana technology service since 1914.
IT Support Services
- Help Desk & End-User Support — U.S.-based technicians answer your team's questions by phone, email, or website
- Remote Support — our engineers connect to your equipment remotely and resolve many issues without a visit
- On-Site Support — certified field technicians dispatched across Indianapolis and central Indiana
- Proactive Monitoring & Alerting — we detect and fix problems before your team notices
- Patch Management — OS and application updates tested and deployed on schedule
Support Hours
Our Customer Care Center processes requests Monday through Friday, 7:00am to 5:00pm EST, and responds within 24 hours. Call (317) 634-2913, toll-free (800) 467-7474, or email itsupport@vanausdall.com.
More Than Break-Fix
When your IT needs outgrow day-to-day support, our managed IT services team adds a CIO-level technology roadmap, and our network security specialists protect your data end to end.