Voice & Data Provider:  tw telecom

tw telecom is a leading national provider of managed services, including Business Ethernet, converged and IP VPN solutions for enterprises throughout the U.S. and globally . tw telecom also delivers secure, scalable private connections for transport data networking, Internet access, voice, VPN, VoIP and security to large organizations and communications services companies.  Employing a resilient fiber network infrastructure, robust product portfolio and its own Intelligent Network capabilities, tw telecom delivers customers overall economic value, an industry-leading quality service experience, and improved business productivity.

tw telecom serves medium- to large-enterprise businesses and organizations.  Customers with multi-site, bandwidth-intensive, high-priority traffic will especially benefit from tw telecom’s solutions.  What really sets tw telecom apart from other providers is a deep-rooted, customer-first mindset This is manifested in its extremely high customer retention, and satisfaction: over 80% of tw telecom customers say they’re so satisfied, they’d actually recommend tw telecom’s  solutions to other businesses.  tw telecom has world-class customer care with local management, sales and operations, with two national operations centers, which together  create a unique service and support model in our industry.  Agents are appreciative of tw telecom’s financial stability, which allows the company to invest in its network solutions. tw telecom offers  superior network performance, an unparalleled customer experience, and provides agents – and customers – with top-notch support.

The tw telecom differnce:

  • Exceptional Customer Care.  Customers consistently rate their tw telecom experience as superior to other telecom providers.
  • Financial Strength.  tw telecom leverages its steady, reliable financial revenue to invest millions back into its own network. This provides growth that scales with you and your customers.
  • Quality Products.  tw telecom continues to innovate, developing its award winning Intelligent Network features, which offer enhanced performance visibility and true bandwidth on-demand.
  • Network Reach.  Continually expanding its fiber footprint, tw telecom has over 19,000 commercial buildings on-net, with over 450 on-net data centers.
  • Business Ethernet Leader.  tw telecom is one of the top-three Business Ethernet providers in the country, with award winning business Ethernet solutions that give customers secure, scalable and predictable network connections – each time, every time.

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