Indianapolis Managed IT Services
We become the extended arm of your business — vCIO guidance, 24/7 monitoring, security, backup, voice, and cloud, delivered as one proactive partnership.
Your IT Department, Without the Overhead
We become the extended arm of your company — the third party that acts as your IT department. Indianapolis managed IT services from Van Ausdall & Farrar pair a virtual chief information officer (vCIO) for strategic guidance with the operational support that keeps your people working every day.
We're not an IT project provider. We are a managed service provider — a proactive partner invested in your uptime, your security, and your growth, not a break-fix shop that shows up after something breaks.
- vCIO strategic guidance for technology decisions, budgets, and roadmaps
- Operational support: monitoring, patching, help desk, and on-site service
- Security included in every package
- One partner accountable for your entire IT environment
We get to take that worry, that stress, the sleepless nights around IT and security, and let them focus on why they do what they do.
Steven Sigmon, Director of IT
What's Included in Managed IT
One package. All up, all in — security, strategy, and support bundled together.
Security Built In
- Anti-virus, email filtering, and DNS filtering
- Managed detection and response (MDR) with multi-factor authentication
- Security awareness training with simulated phishing, plus Microsoft and Google backup
vCIO Strategic Guidance
- A fractional CIO for strategic IT direction
- Technology budgets, roadmaps, and vendor decisions
- Regular planning tied to your business goals
24/7 Monitoring & Alerting
- Around-the-clock system monitoring
- Patch management that keeps software current
- Issues caught and resolved before they disrupt you
Help Desk & On-Site Support
- Responsive help desk for day-to-day questions
- On-site technicians when you need them
- Never face an IT issue alone
Microsoft & Google Management
- User administration and licensing
- Email, collaboration, and file sharing
- Backup for Microsoft and Google data
Co-Managed IT
- Extend your existing IT team
- Specialty expertise on demand
- Security and monitoring alongside your staff
Everything above comes as one managed IT partnership — one team, one package, one predictable monthly cost.
Managed Cybersecurity for Companies with IT Teams
Already have an IT team? You can still get our security. Managed cybersecurity is a standalone offering for larger companies that keep day-to-day IT in-house but want best-in-class protection.
- We learn how your security framework compares to best-in-class standards
- We identify the gaps in your current protection
- We cover those gaps with proven security services
- We provide, implement, support, and maintain them — ongoing
See how it works: managed security services.
Managed Continuity
Business continuity starts with a question: how long can you go without operating? Your recovery time objective (RTO) drives the solution — backup, disaster recovery, and the plan that gets you working again.
Many SMBs believe they have continuity when they really only have backup. We close that gap, tailoring your continuity plan around the downtime you can actually survive.
Learn more about business continuity and compliance.
Managed Voice
Managed voice brings your phone system into the modern workplace — VoIP and hosted phone service, unified communications, and file sharing, managed by the same team that handles the rest of your IT.
Explore business phone systems from Van Ausdall & Farrar.
Managed Cloud
Move out of the server closet. Managed cloud puts your servers and files where they're secure, redundant, and reachable from anywhere — hosted servers, SharePoint-type solutions, and highly governed file sharing through our Egnyte partnership.
Every cloud deployment is built on security, redundancy, and trusted partners. See what's possible with cloud solutions from Van Ausdall & Farrar.
Managed AI
AI is ready — right at the finish line. But we don't just hand companies AI tools. We start with the business problem: the friction, the repeatable processes, the places where AI actually pays off.
That starts with AI readiness — an AI policy and guardrails that let your team adopt it safely, then the use cases that deliver. Talk to us about AI consulting for your business.
24/7 Security Operations Center
Security never clocks out — and neither do we. Our security operations center delivers SOC-as-a-service with managed detection and response: trained analysts watching your network around the clock, finding and stopping threats before they become headlines.
Most companies can't — or can't afford to — build a SOC of their own. With Van Ausdall & Farrar, you don't have to.
A Proactive Partner, Not a Break-Fix Shop
We're not an IT project provider. We are a managed service provider. That distinction matters: we monitor, maintain, and improve your environment before problems happen — and when something does go wrong, our monthly managed clients come first, ahead of break-fix work.
That's the partnership SMBs deserve. You protect and grow the business you started; we take care of the technology that runs it.
Managed IT Services FAQ
What is included in managed IT services?
The managed IT bundle includes vCIO strategic guidance, 24/7 monitoring, help desk and on-site support, patch management, and security — anti-virus, email and DNS filtering, managed detection and response, multi-factor authentication, security awareness training with phishing simulations, and Microsoft and Google backup. It's all up, all in — security and support together as one package.
How is managed IT different from IT support?
IT support is reactive — you call when something breaks. Managed IT is proactive: we monitor, patch, and maintain your systems around the clock so problems are prevented, and managed clients get priority over break-fix work.
Do you work with companies that already have an IT team?
Yes. We offer co-managed IT that supplements your internal team, and standalone managed cybersecurity for organizations that want to close security gaps while keeping day-to-day IT in-house.
What is a vCIO?
A vCIO is a virtual chief information officer — a fractional IT executive who provides strategic guidance, technology budgeting, and planning without the cost of a full-time CIO.
Do you offer 24/7 security monitoring?
Yes. Our security operations center provides SOC-as-a-service with managed detection and response — eyes on your network around the clock.
Explore Information Management
Information Technology | Cloud Solutions | Managed Security Services | Physical Security | Network Security | IT Support
Schedule an Appointment Today
If you’re interested in learning more about how our information technology solutions can help your business grow and stay protected, don’t hesitate to reach out to the technology professionals at VAF today. Contact us to schedule an appointment.