Information Technology Services from a Provider you can Trust
Van Ausdall & Farrar is a single source service provider of supplemental and full outsource IT services for small to medium sized businesses and organizations. We have provided IT services for Indiana companies for over 25 years. We also provide project deployment and migration services for the industry’s best products like Cisco, Microsoft, HP, Symantec, Barracuda and VMWare.
Van Ausdall & Farrar’s approach is called Proactive IT Services program serves our clients by utilizing a preventative approach to IT service and support. We utilize a methodology that includes best practices, patch management and monitoring to avoid costly downtime. All systems experience problems at one time or another, but our goal is to prevent, monitor and react, ideally before users are aware a problem existed. We call this Proactive IT Services and we use state-of-the-art monitoring software to notify us so we can watch out for problems. By monitoring your systems, maintaining an effective patch management strategy and, in general, being prepared, we can act and diagnose faster and keep your computer users happy.
Proactive IT Services
Our engineering team will address the general needs of your staff, regress through the administrative checklist, provide patch management and complete additional weekly or monthly processes as assigned.
Remote Monitoring & Remediation
Our agent-less remote monitoring software sits on a computer within your network and notifies us the instant that a health problem is detected on one of your systems. Concerns like failing server hard drives, incomplete data backups, outdated system patches, power outages and crashed services, such as email and database services, can be instantly detected and fixed remotely where possible.
IT Asset Management
We will provide accurate and detailed discovery and tracking of all network devices and applications with persistent state management in order to maintain device upgrade plans and locate available equipment.
Consultation / Review
Our consultant services are included as part of our Proactive Services program. We will provide progress reports and complete structured IT assessments, where necessary, to ensure your operation is as successful as possible.