Only when that you have the who, what, where, when, why and how is it time to talk technology
If you’re managing a modern office, it’s so easy to be seduced by new technology. There are […]
It may look easy on the surface: protecting your assets with IT Business Continuity and Disaster Recovery (BCDR) is as simple as planning, backup, replication and testing. Well, not so fast.
Key Drivers for BCDR
Before you […]
VAF talks with Steve McElderry, director of product management for contact center at ShoreTel, about emerging trends that are revolutionizing contact center operations.
Contact centers serve the touch point of connection between a company and its […]