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About Trent Smith

Trent Smith has served as General Manager of the Converged Communications Group since 2000. Having worked for Van Ausdall & Farrar his entire career, Trent was a Major Account Manager from 1992-2000. Trent has consistently earned numerous Van Ausdall, AT&T, Windstream and ShoreTel President’s Club trips and awards for outstanding performance throughout his career. Trent’s #1 priority is to provide world-class customer satisfaction to each and every customer. Trent earned his Bachelor’s Degree in Public Relations from Ball State University in 1991 and earned his Master’s Degree in Information and Communication Sciences from Ball State University in 1992. Trent volunteers his time as a recreational league soccer and basketball coach in the S.P.O.R.T.S program in Fishers, Indiana; where he and his family have lived since 2002. Trent enjoys reading, gardening, fishing and just about anything sports related; with the exception of golf. Having lost 7 times in a row to his wife Lara on their honeymoon, he has decided to pursue other athletic interests.
18 02, 2016

10 Ways Your Phone System Improves Your Customers’ Experience

By |February 18th, 2016|Insights from VAF Blog|0 Comments

Business competition in today’s economy is fierce.
Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where […]

4 02, 2016

A Phone System that Maximizes Your Control

By |February 4th, 2016|Insights from VAF Blog|0 Comments

You’ve realized that your current phone system is no longer working for your growing business.
So you do what any savvy business person does – you research your options. And you quickly comprehend that what you […]