Support Services

Internet, voice, data & unified messaging products & services.

Experienced & Dependable Local Service

Out fleet of service technicians span throughout the state of Indiana and the Indianapolis metropolitain area. We are the single point of contact for all telecommunications related services, including Local Exchange Carrier, Long Distance Network and Internet Service Provider repair.

• Computer Dispatched, Factory Certified Service Fleet
• Factory Trained and Certified Technicians on all Products
• Service available 24 hours a day, 7 days a week
• Dedicated Moves, Adds and Changes Coordinator for growth and expansion needs
• ShoreTel Master Certified
  Read more about our ShoreTel Solutions
• Microsoft MCSE Certifications
• IP Telephony Specialization Certifications
• Leviton Structured Cabling Certification which includes Lifetime Warranty
• Dedicated Service Stock Valued at over $450,000. We have every component of every system we market available if emergency response is required.
• Remote Maintenance and Administration available with every system
• Certified Convergence Technologies Technician (CCTT) Certification
• Dedicated Marketing Support and Project Management Personnel

Service Excellence

A dedicated Call Center is available to take each call and promptly dispatch our technicians. As a result of our determination to provide the best service possible, we are pleased to provide these Service Response Standards:

Remote Maintenance

RMAT (Remote Maintenance Access Testing): We are able to monitor your system from our service department, routinely check for optimum operation, and remotely diagnose any problem(s) you may have.

Our customers benefit by receiving quicker calls and more efficient and cost-effective service. In many cases additions, moves and changes are handled by the RMAT Center, often with an on-site visit.